Heidi is an Agile Coach and Trainer who has been working with remote teams since 1999. She aims to show teams and enterprises the value of a cohesive vision and mission, systems thinking, and self-organizing teams. An active member of the Agile community, she trains and speaks at events and conferences worldwide. With over 20 years of experience in software & technology in roles ranging from Agile Coach, Scrum Master, Product Owner, Project Manager, and Business Analyst, she brings her diverse background to develop companies improve business processes and create teams that deliver value to customers.